Terms of Service

Little Happy Learners Ltd

Last updated: 16 October 2026

1. Introduction

Welcome to Little Happy Learners!

This website, www.littlehappylearners.co.uk, is operated by Little Happy Learners Ltd. Throughout these Terms of Service, the terms "we", "us" and "our" refer to Little Happy Learners Ltd.

By accessing our website, browsing our content or purchasing our digital products, you agree to these Terms of Service and any additional policies referenced on our website.

Please read these terms carefully before making a purchase. If you do not agree with these terms, please do not use our website or purchase our products.

Our online shop is hosted by Squarespace, which provides the e-commerce platform through which we sell our digital learning resources.

2. Our Digital Products

Little Happy Learners provides downloadable educational resources designed to support children's learning and development through play.

Our products include printable phonics, reading, writing and maths activities, educational posters, learning games, creative activities and other digital resources.

All products sold through our online shop are digital downloads unless explicitly stated otherwise. No physical products will be posted or delivered.

Our resources are generally supplied as PDF files, which customers can download and print at home.

We aim to provide accurate product descriptions, including information about the contents, intended age range and educational purpose of each resource.

Please ensure you have access to a suitable device, PDF reader and printer where required before purchasing.

Colours and print quality may vary depending on your screen, printer, paper and individual print settings.

3. Purchasing and Downloading Products

When you purchase a digital product from Little Happy Learners, you will receive access to your downloadable files through our website or a secure download link sent to the email address provided at checkout.

Download links are generally valid for 24 hours after the first download.

We recommend downloading and saving your purchased files to your device as soon as possible so that you can access and print them whenever you need.

Customers are responsible for providing an accurate email address when placing an order.

If you experience any difficulties accessing your purchase, downloading a file or opening a resource, please contact us at hello@littlehappylearners.co.uk and we will do our best to help.

We reserve the right to investigate suspected fraudulent purchases or unauthorised use of our products.

4. Copyright and Intellectual Property

All educational resources, illustrations, designs, text, graphics, photographs, branding and other original content available through Little Happy Learners are protected by copyright and other applicable intellectual property rights.

Unless otherwise stated, these rights belong to Little Happy Learners Ltd or are used with permission from their respective owners.

Purchasing a digital resource grants you a personal, non-exclusive, non-transferable licence to download, save and print the resource for your own personal or household use.

You may:

Download and save your purchased resources to your personal devices.
Print multiple copies for use within your own household.
Reprint resources as needed for personal learning activities.
Use the resources to support your own children's learning and development.

You may not, without our prior written permission:

Share, distribute or forward purchased PDF files to others.
Upload our resources to websites, social media, shared drives or online groups for others to download.
Resell, reproduce or commercially distribute our resources.
Modify, rebrand or claim our designs as your own.
Include our resources in other products, bundles or commercial materials.
Use our resources for commercial purposes or reproduce them for distribution within a school, nursery or educational organisation.

All rights not expressly granted remain reserved by Little Happy Learners Ltd.

Unauthorised copying, sharing or redistribution may result in legal action where appropriate.

5. Refunds, Cancellations and Consumer Rights

We want you to be happy with your Little Happy Learners resources.

As our products are supplied digitally, they cannot be physically returned.

Under the Consumer Contracts Regulations, consumers generally have a 14-day right to cancel an online purchase of digital content.

Where you have expressly consented to immediate access to your digital content and acknowledged that you will lose your right to cancel once supply begins, your 14-day cancellation right will end when the digital content begins to be supplied.

Where these requirements have not been met, your statutory cancellation rights will continue to apply.

Your statutory rights are not affected.

Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose and as described.

If a purchased file is faulty, incomplete, corrupted or does not match its description, please contact us at hello@littlehappylearners.co.uk.

We will investigate the issue and, where appropriate, provide a corrected or replacement file, a price reduction or a refund in accordance with your statutory rights.

We do not ordinarily offer discretionary refunds simply because a customer has changed their mind after validly losing their cancellation right, but we will always consider individual circumstances.

6. Prices and Payments

All prices are displayed in pounds sterling (GBP), unless otherwise stated.

We reserve the right to change our product prices, introduce promotional offers or discontinue products at any time.

Any price changes will not affect purchases that have already been completed.

Payment must be made in full at checkout using one of the payment methods available on our website.

Payments are processed securely through our website's supported payment providers.

We do not store your full payment card details.

Any applicable taxes or additional charges will be displayed during checkout where required.

7. Educational Use and Guidance

Our resources are designed to support children's learning and development through practical, playful activities.

They are intended to complement, rather than replace, formal education, professional teaching or specialist educational support.

Although our activities are developed with educational knowledge and experience, every child learns and develops at their own pace.

Age recommendations and suggested learning stages are provided as general guidance and may not be appropriate for every child.

We cannot guarantee specific educational outcomes from using our resources.

Some activities may require adult supervision, particularly those involving scissors, small objects, cooking, craft materials or other equipment.

Parents, carers and educators are responsible for ensuring activities are suitable for the child's age, abilities and individual needs, and for providing appropriate supervision.

8. Website Content and Accuracy

We make every effort to ensure that the information, product descriptions, prices and resources displayed on our website are accurate and up to date.

However, occasional errors, omissions or technical issues may occur.

We reserve the right to correct inaccuracies, update product information or make changes to our website where necessary.

Where an error materially affects an order, we will contact the customer and provide an appropriate resolution in accordance with applicable consumer law.

We may update or improve our digital resources over time. Purchasing a product does not automatically entitle customers to future revised editions or additional resources unless explicitly stated.

9. Website Availability and Technical Issues

We aim to keep our website and digital downloads accessible and functioning correctly.

However, we cannot guarantee uninterrupted access to our website or third-party services.

Temporary interruptions may occur due to maintenance, technical difficulties or circumstances beyond our reasonable control.

If a technical issue prevents you from accessing a purchased resource, please contact us and we will work to resolve the problem.

Nothing in these terms limits any statutory rights or remedies you may have where digital content is not supplied as agreed.

10. Third-Party Services and Links

Our website may contain links to third-party websites, services or resources.

These may include payment providers, social media platforms, external educational resources and other websites.

We are not responsible for the content, privacy practices or policies of third-party websites that we do not control.

We recommend reviewing their individual terms and privacy policies before using their services.

11. Prohibited Use

By using our website, you agree not to:

Use our website or products for unlawful purposes.
Infringe our intellectual property rights or those of third parties.
Copy, distribute or resell our digital resources without permission.
Attempt to gain unauthorised access to our website or systems.
Upload or transmit viruses, malicious software or harmful code.
Use automated systems to scrape, reproduce or distribute our website content without permission.
Engage in fraudulent or misleading activity.

We reserve the right to restrict access to our website or take appropriate action where these terms are breached, subject to applicable law.

12. Limitation of Liability

We take reasonable care to ensure our website and digital resources are suitable for their intended purposes.

However, we cannot guarantee that our resources will meet every individual's expectations or produce particular educational outcomes.

To the extent permitted by law, Little Happy Learners Ltd will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

13. Privacy and Personal Information

We respect your privacy and are committed to handling personal information responsibly.

Personal information collected through our website, including information provided when placing an order, will be processed in accordance with our Privacy Policy and applicable data protection legislation.

Please refer to our Privacy Policy for further information about how we collect, use and protect your personal data.

14. Changes to Our Terms of Service

We may update these Terms of Service from time to time to reflect changes to our products, services, website or legal obligations.

The most current version will always be available on our website.

Changes will apply to future purchases and website use from the date they take effect. They will not retrospectively remove rights under purchases already made.

We recommend reviewing this page periodically.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Nothing in these terms affects any mandatory consumer protections or rights to bring proceedings that apply to customers living elsewhere in the United Kingdom or other jurisdictions.

16. Contact Information

If you have any questions about our Terms of Service, digital downloads or an order you have placed, please get in touch.